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OTRS

Not Rated
Description
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. For a detailed documentation see package otrs-doc-en or otrs-doc-de.

This package ships version 2 of OTRS. Note that there is no fully automatic upgrade path from version 1.3, please consult /usr/share/doc/otrs2/README.Debian.gz for more information about that.
Home Page: http://www.otrs.org/
Interface: Web Browser
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MySQL Server MySQL database server (metapackage depending on the latest version)
otrs2-doc-de Open Ticket Request System - German documentation
otrs2-doc-en Open Ticket Request System - English documentation
Perl Larry Wall's Practical Extraction and Report Language
postgresql-8.2 object-relational SQL database, version 8.2 server
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Available deb Repositories (how-to add a respository)
Debian 32-bit 64-bit
sarge 1.3.2p01-6 1.3.2p01-6
etch 2.0.4p01-18 2.0.4p01-18
lenny 2.2.7-2
sid 2.2.7-3 2.2.7-3

Ubuntu 32-bit 64-bit
dapper 2.0.4p01-1 2.0.4p01-1
feisty 2.0.4p01-17 2.0.4p01-17
gutsy 2.1.7-2 2.1.7-2
hardy 2.2.4-1 2.2.4-1
intrepid 2.2.7-2 2.2.7-2

InstallInstall Now (what is this?)
Available rpm Repositories
OpenSUSE 32-bit 64-bit
10.1 2.0.4-10 2.0.4-10
10.2 2.1.3-3 2.1.3-3
10.3 2.1.7-39 2.1.7-39
11.0 2.2.6-15.1 2.2.6-15.1

Rating: Not Rated (0 votes)


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