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OTRS

Not Rated
Description
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. For a detailed documentation see package otrs-doc-en or otrs-doc-de.

This package ships version 2 of OTRS. Note that there is no fully automatic upgrade path from version 1.3, please consult /usr/share/doc/otrs2/README.Debian.gz for more information about that.
Home Page: http://www.otrs.org/
Interface: Web Browser
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otrs2-doc-de Open Ticket Request System - German documentation
otrs2-doc-en Open Ticket Request System - English documentation
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Available deb Repositories (how-to add a respository)
Debian 32-bit 64-bit
stable 2.4.9+dfsg1-3+squeeze1 2.4.9+dfsg1-3+squeeze1
testing 3.0.10+dfsg1-2 3.0.10+dfsg1-2
sid 3.0.11+dfsg1-1 3.0.11+dfsg1-1

Ubuntu 32-bit 64-bit
hardy 2.2.4-1 2.2.4-1
lucid 2.4.7-1 2.4.7-1
natty 2.4.9+dfsg1-3 2.4.9+dfsg1-3

InstallInstall Now (what is this?)
Available rpm Repositories
OpenSUSE 32-bit 64-bit
10.1 2.0.4-10 2.0.4-10
11.0 2.2.6-15.1 2.2.6-15.1

Rating: Not Rated (0 votes)


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