i use the bb 8830 world

i use the bb 8830 world edition (sprint). ive been trying to make my own ringtones on my mac using garage band. my buddy taught me how, and it works great on his phone. i can get the files to transfer easy, but everytime i tryand play them on the phone it tells me "error occured while attempting to play media". this is really aggravating as it has been happening for over a year. any ideas?

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